Are you ready to work with Aegon colleagues from all over the world, bring together all their customer experience Best Practices, organize some of Aegon’s biggest events and gain new skills? Then this might be the perfect challenge for you!
Who will be your new colleagues at Customer Strategy?
The Customer Strategy team (part of the Strategy & Sustainability department) is located at the international Aegon Corporate Center in The Hague and aims to bring together people and insights on anything related to the experience of customers, advisors and workplace customer (B2B2C). The team is responsible for generating global customer foresights/direction to all our business units around the world. We do so through Net Promoter Score and other customer research and insights, we perform maturity scans on customer topics, and we help business units design differentiated customer experiences, for example through Best Practice Sharing. Furthermore, we foster behavioral change in country units, e.g. through our two main annual events: the ‘Customer Strategy Campus’ where we share knowledge and inspiration, and the ‘Aegon Global Awards’ where we celebrate our customer successes.
Your internship in a nutshell
We are looking for a student who is creative, entrepreneurial, outgoing and who likes to work and communicate with people from all over the world. You will be working closely with our team as well as with the event & communication teams on ongoing projects. Your main challenge during your internship will be on making our brand new Customer Experience (CX) Hub a success (managing our international CX community by building, maintaining and endorsing our new digital CX knowledge hub consisting of CX best practices, tools and methodologies).
Other responsibilities will include:
During your internship you will work with different teams and stakeholders, this is why you must be able to work in teams but also independently. We also expect creativity from you. You do not believe in ‘inside the box/outside the box thinking’ when coming up with recommendations– as far as you’re concerned, there is no box. You are proactive, have a hands-on mentality and your organization and planning skills are on point.
This is your future internship, because you:
* It is possible that the start date will be postponed if it is not yet possible to work at the Aegon office.
What will you be getting?
It is required to be enrolled at a university to take part in this internship. Next to that you will need a Dutch BSN-number and Dutch bank account. If you are a non-EU/EER student, you will need a valid residence permit stating that you may work ('arbeid vrij toegestaan'). Applications that do not fulfil this criteria cannot be taken into consideration.
Are you up for the challenge? Then make sure you apply immediately! Do you have any questions about the internship? Call our Campus Recruiter Emily van der Werff at +31683041623 or send an email to Emily.firstname.lastname@example.org. You can read previous experiences of our intern via this blog.
Stel je vraag aan Günay van De Carrièrebus
Neem gerust contact met mij op als je vragen hebt over deze vacature of werkgever. Ik kan me goed voorstellen dat je optimaal voorbereid wilt zijn vóórdat je bij deze werkgever gaat solliciteren. Ik help je graag met het finetunen van je cv of motivatiebrief, of met handige tips die je helpen om het verschil te maken bij het solliciteren.
We help you optimize your CV, cover letter or LinkedIn profile based on your personal goals. In addition, we answer all your career-oriented questions and offer free advice about jobs and employers that suit you best.